Author name: Lukas Lunow

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Bridging Marketing and Sales with Salesforce: A Game-Changer for B2B Success

Projects /

Misaligned marketing and sales can quietly derail even the strongest B2B efforts. But when these teams align, the results are extraordinary: better leads, faster conversions, and seamless customer experiences. In this article, I share real-world transformations where tools like Salesforce Sales, Marketing, and Service Clouds bridged silos, redefined collaboration, and drove measurable success. Discover how alignment can unlock your team’s full potential and turn friction into growth. Dive in to learn more!

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Mastering Email Deliverability: A Comprehensive Guide

Deliverability /

Email deliverability isn’t just about sending emails—it’s about ensuring they land in your subscribers’ inboxes, ready to engage. In Salesforce Marketing Cloud (SFMC), mastering deliverability means balancing technical precision with subscriber-focused strategies. From setting up SPF and DKIM to crafting dynamic, personalized content and keeping your list squeaky clean, every detail counts. In this guide, you’ll learn actionable strategies to improve your sender reputation, avoid spam traps, and make every email count—all supported by real-world examples and practical insights. Deliverability isn’t just a metric; it’s your gateway to stronger customer relationships.

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Advanced AMPscript Techniques for Personalization in Salesforce Marketing Cloud

Ampscript /

Unlock the full potential of Salesforce Marketing Cloud with advanced AMPscript and Server-Side JavaScript (SSJS) techniques. This guide dives into sophisticated use cases like dynamic personalization, expiring links, and tailored product recommendations using AMPscript, while showcasing SSJS’s power for handling complex JSON, making authenticated API calls, and supporting advanced HTTP methods like POST and PUT. Whether you’re creating time-sensitive links, integrating external systems, or parsing nested data, this article equips you with the tools to build scalable, personalized, and impactful marketing campaigns. Explore how AMPscript and SSJS together can transform your marketing efforts!

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Building an Optimized Data Model and Maximizing Automation Studio in Salesforce Marketing Cloud

Contact Management /

Unlock the full potential of Salesforce Marketing Cloud with a streamlined data model and powerful automation strategies. Discover how to flatten your data for faster segmentation, optimize SQL queries for peak performance, and scale workflows seamlessly with Automation Studio. From targeting high-value customers to enhancing data visibility across campaigns, this guide provides actionable insights to elevate your marketing efforts and deliver exceptional customer experiences. Ready to transform your SFMC implementation? Let’s dive in!

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Why SFMC Code Resources Are Game-Changing for Developers

Code Resources /

Salesforce Marketing Cloud (SFMC) Code Resources unlock powerful tools for creating dynamic web experiences—real-time form validation, seamless data integration, and instant updates, all without page refreshes or extra costs. Their publicly accessible URLs make it easy to connect SFMC with external platforms, process form submissions, and build unique solutions.

Mastering AMPscript and Server-Side JavaScript (SSJS) takes their potential even further, enabling instant form validation or direct webinar signups into Data Extensions. Ready to innovate and streamline your workflows? Dive in and see how these resources can transform your marketing campaigns.

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Automated Meta Lead Form processor

Code Resources, Consent Management, Contact Management /

The Automated Meta and Google Lead Form Processor revolutionizes lead management by addressing inefficiencies like data silos and manual bottlenecks in traditional methods. It automates the flow of lead data from Meta (Facebook) and Google forms into Salesforce Marketing Cloud (SFMC) using Server-Side JavaScript (SSJS) for validation and transfer. This seamless integration enables businesses to capture high-value first-party data, sync validated leads with paid media platforms (e.g., Facebook Custom Audiences, Google Customer Match), and activate personalized nurture journeys in SFMC. The system eliminates manual data transfers, ensuring high-quality data reaches marketing and sales teams quickly for timely and relevant engagement. With key features like data validation, real-time activation, and scalable automation, this solution optimizes lead generation campaigns, boosts ROI, and enhances customer journeys. Its technical setup includes scripts for validating Data Extensions and transferring leads to Salesforce Sales Cloud, ensuring efficient, secure, and compliant operations that drive better marketing outcomes.

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Heroes of Marketing Cloud – Interview by Anthony Lamot, DESelect

Salesforce Marketing Cloud /

Lukas has had a tremendous career, including being an architect for many years at Salesforce, and for over a year now, he’s been a Senior Engineering Manager at Maersk, a global logistics company, leading a team of engineers and architects. Lukas gives great insights on how to think about architecting, designing, and strategizing your Marketing

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Orchestrating Cross-Channel Journey Experiences with API Wait Steps and Cloud Pages

Journey Builder /

Discover how Salesforce Marketing Cloud’s API Wait Steps and Cloud Pages transform cross-channel journeys by adapting to real-time user actions. Learn about setup essentials, practical use cases like opt-in confirmations, and best practices for secure data handling—creating personalized, dynamic customer experiences.

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How to teach while learning Salesforce

Salesforce Marketing Cloud /

Teaching while learning Salesforce isn’t just possible—it’s a powerful way to fast-track your expertise and inspire others along the journey. In this post, I share how embracing curiosity and a willingness to teach, even as a beginner, can deepen your understanding and strengthen your Salesforce skills. Whether you’re guiding newcomers, sharing small wins, or solving challenges together, you’ll discover that teaching is one of the most effective ways to master the platform. Ready to turn your learning process into a collaborative growth experience? Dive into the article and see how teaching while learning can transform your Salesforce journey.

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