Category: Deliverability

  • What is a Sender Authentication Package in Marketing Cloud?

    Sender Authentication Package (SAP) features include Private Domain for Email sending, Custom Domain for CloudPages, Account Branding with view-as-webpage, link and image wrapping, Dedicated IP Address, and Reply Mail Management. While these features can be purchased individually, the view-as-webpage, link and image wrapping that brands your account only comes with SAP.

  • Deliverability monitoring in Marketing Cloud

    How can you be sure, that your emails make it all the way to the recipient’s inbox? Spoiler: keeping an eye on bounce rates is not enough. Let me introduce you to Inbox placement. It refers to the ability of an email message to successfully land in the recipient’s inbox rather than being diverted to…

  • Private Domains in Marketing Cloud – your ultimate guide

    There can be some confusion on how and when to use Private Domain on Marketing Cloud vs a Sender Authentication Package. It took me some time to understand this myself, and I will share some key findings here.

  • What is email authentication, and why does it matter?

    Email authentication helps to ensure that an email message was sent by the domain it claims to be sent from, and that the message has not been modified in transit. Authentication is the effort to equip messages with enough verifiable information so that recipients (ISPs and end consumers) can recognize the nature of each message…

  • How do I brand my sender in Salesforce Marketing Cloud?

    I have an existing SFMC setup, with a warm private IP address and an authenticated domain already. I am launching a new product and therefore want to set up a NEW sending domain to send from. If I want to start sending from it, using new sender domain, will I need to purchase a new…

  • Marketing Cloud DMARC

    DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance”, is an email authentication protocol. It builds on the widely deployed SPF and DKIM protocols, adding a reporting function that allows senders and receivers to protect and monitor fraudulent use of a domain in email. DMARC allows domain owners, including ISPs and webmail providers, to…

  • Marketing Cloud DKIM FAQ

    Frequently Asked Questions (FAQ) Regarding DKIM keys and DKIM DNS entries Q: Why is the DKIM TXT entry so long? A: Your DKIM key is a 2048 bit key, which results in a single, multi-string text record.  This enhances security and better protects against spam and spoofing.  The reason it is multi-string is because there…

  • Get your Marketing Cloud ready for the holiday season

    What you don’t, but should, worry about with Black Friday and other holidays around the corner, especially when it comes to ensuring good deliverability. With Black Friday approaching, many of you are sending out various forms of marketing emails to your subscribers. These sends are most probably segmented, and are being sent out by various…

  • Email Deliverability and IP Warmup

    – Why is IP warmup crucial for your reputation? This is a second article in my series on Email Deliverability. If you missed out on the first one, you can visit it and read about setting up your email authentication correctly to ensure good deliverability. Starting off with a brand new setup, or just with an…

  • Ensuring Email Deliverability

    – focusing on Email Authentication Disclaimer: Opinions in this post are my own and do not necessarily express my employer’s opinions. Email channel is more important than ever before, which inspired me to share some of my personal experiences with emails, deliverability, and what I have done before to ensure emails are set all the way through…