Salesforce Marketing Cloud

Updating email address in All Subscribers

Did you read my post about using multiple email addresses for a single subscriber? Here I explained how important it is to ensure, that the email address stored in All Subscribers list is identical to the email address in your sendable data extension, when working with Salesforce Marketing Cloud: When a send to a data […]

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Behaviour based segmentation with Einstein

So, you have started using Salesforce Marketing Cloud, and spotted that little menu, listing Email Recommendations and Web Recommendations. But what is this all about, and how can you come around to build a useful implementation? One of my favourite use cases for this, is lead scoring. Introduction You can use Einstein Email Recommendations to

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Choosing the best Subscriber Key in Marketing Cloud

Why is deciding on Subscriber Key one of the first and most important decisions, when implementing Salesforce Marketing Cloud? In Salesforce Marketing Cloud, the Subscriber Key is a unique identifier assigned to each subscriber within your account. This key serves as the primary means of distinguishing individual subscribers, ensuring that each one is uniquely identifiable

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